Case Study

Mattresses

Standvast empowers mattress brands to streamline complex operations, reduce costs, and deliver faster, more reliable service, allowing them to focus on growth and customer satisfaction.

Challenge

Every business has a core mission, but the complexities of operations can often cloud that purpose. The challenge for mattress brands is clear: they must deliver comfort to customers, but they need more SKU management and inaccurate inventories.

When your products are as large and varied as mattresses—especially bulky items like king-size models—inefficiencies creep into the fulfillment process. Many brands either spread themselves thin across multiple fulfillment centers or struggle with the wrong 3PL partner, leading to delayed shipments, increased cancellations, and disappointed customers.

Solution

At Standvast, we believe that complexity can be simplified. We introduced a streamlined approach to SKU management, bringing clarity where there was once confusion. By optimizing shipments and enhancing racking systems, we enabled brands to focus on what they do best—serving their customers.

We also rethought the fulfillment network by integrating a brand’s centers into our ecosystem, reducing unnecessary locations from 11 to 9, and strategically placing them for maximum impact. Technology played a key role, too; with API integrations, we offered real-time data that allowed brands to make faster, smarter decisions. And with skilled personnel in place, we ensured operational excellence every step of the way.

 

By utilizing Standvast’s agility in handling products of all sizes and our expansive multi-node network, the client achieved near-flawless inventory accuracy and improved sales conversions. They also reduced pre-shipped order cancellations by 2% and cut total transportation costs by 30%.

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Results

What happens when you remove the barriers to success? You give companies the freedom to focus on growth. For the mattress brand, we helped reduce costs by closing inefficient sites and achieving near-perfect inventory accuracy. Orders now ship within 24 hours, which means fewer cancellations and happier customers.

The simplified decision-making process, powered by our easy-to-use client portal, allowed the brand to redirect its energy toward innovation and customer experience. Through it all, we maintained the logistical strength to handle bulky items, ensuring that, no matter the size of the challenge, we delivered results that matter.